Makayla Leeber
Meredith,NH
Summary
Clinical Mental Health Counseling student with a strong focus on building therapeutic relationships through active listening and empathy. Proven ability to manage time effectively in high-pressure environments while maintaining client confidentiality. Committed to enhancing client progress and outcomes through compassionate support and effective communication.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Residential Cleaner
HaveItMade
02.2022 - Current
- Clean residential spaces using effective cleaning techniques and equipment.
- Manage time efficiently to complete multiple homes per day
- Build client trust through professionalism, reliability, and attention to detail
- Maintain honesty and confidentiality with clients while being aware of boundaries within the space.
Family Nanny
08.2016 - 03.2024
- Engaged with children, providing nurturing, safe environments to promote emotional, social, and intellectual growth
- Assisted with routines including meals, hygiene, homework, and activities
- Supported children’s emotional and physical well-being through active listening and child development understanding.
- Communicated regularly with parents regarding schedules and needs and maintained
Medical Receptionist
ConvenientMD
Belmont, NH
03.2021 - 08.2022
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality and assisted clients with medical questions within my scope and offered resources when needed.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Education
Master of Arts - Clinical Mental Health Counseling
New England College
Henniker, NH06-2027
Bachelors - Human Services
Southern New Hampshire University
05-2024
Skills
- Active listener
- Multidisciplinary team collaboration
- Time management
- Diversity awareness
- Empathy and compassion
- Documentation and reporting
- Client confidentiality
- Rapport building
Certification
- Crisis Line Advocate
Timeline
Residential Cleaner
HaveItMade
02.2022 - Current
Medical Receptionist
ConvenientMD
03.2021 - 08.2022
Family Nanny
08.2016 - 03.2024
Master of Arts - Clinical Mental Health Counseling
New England College
Bachelors - Human Services
Southern New Hampshire University