Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Marks

Summary

Dedicated customer service professional with extensive experience in conflict resolution, and task management. Successfully fostered positive relationships with teammates and clients, ensuring a safe and welcoming environment. Proficient in organization and planning, consistently seeking professional self-improvement.

Overview

7
7
years of professional experience

Work History

Private Nanny

Nichole Parsons
08.2023 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.

Childcare Assistant Teacher

KinderCare Learning Centers
11.2022 - 06.2023
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated regularly with parents about daily activities and behaviors.

Private Nanny

Holly Lucas
08.2021 - 09.2022
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Key Holder

At Home Decor Superstore
08.2020 - 08.2021
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Nursing Assistant

Visiting Angels Home Care
09.2018 - 03.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Monitored, tracked, and conveyed important patient information to families.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Education

Bachelor of Arts - Elementary Education

Western Governors University
Salt Lake City, UT
03-2029

No Degree - Nursing Assistant

Clover Park Technical College
Lakewood, WA
08-2018

High School Diploma -

Emerald Ridge High School
Puyallup, WA
06-2018

Skills

  • Retail business sales transactions
  • Schedule management
  • Housekeeping
  • CPR training
  • Routine adherence
  • Activity planning
  • Conflict resolution
  • Cooking and meal preparation

Timeline

Private Nanny

Nichole Parsons
08.2023 - Current

Childcare Assistant Teacher

KinderCare Learning Centers
11.2022 - 06.2023

Private Nanny

Holly Lucas
08.2021 - 09.2022

Key Holder

At Home Decor Superstore
08.2020 - 08.2021

Nursing Assistant

Visiting Angels Home Care
09.2018 - 03.2020

Bachelor of Arts - Elementary Education

Western Governors University

No Degree - Nursing Assistant

Clover Park Technical College

High School Diploma -

Emerald Ridge High School

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Makayla Marks