Makayla Marshall
Hopkinsville,KY
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
3
3
years of professional experience
Work History
Trainer
Chick-fil-A
Hopkinsville, KY
11.2021 - 06.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Server
Texas Roadhouse
Murray, KY
03.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Lowes Home Improvment
Murray, KY
06.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Nursing - Nursing
Hopkinsville Community College
Hopkinsville, KYSkills
- Public Speaking
- New Hire Training
- Planning and coordination
- Creative Problem-Solving
- Decision-Making
- Hard working
Timeline
Server
Texas Roadhouse
03.2024 - 05.2024
Sales Associate
Lowes Home Improvment
06.2023 - 11.2023
Trainer
Chick-fil-A
11.2021 - 06.2024
Nursing - Nursing
Hopkinsville Community College