Makayla McCarter
McKinney,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Store Manager
Buff City Soap
04.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled over 15 employees for shifts, taking into account customer traffic and employee strengths.
Front Desk Associate
Palm Beach Tan
01.2021 - 03.2022
- Kept office appearance and front desk clean and orderly
- Operated telephone switchboard, providing information, taking messages and scheduling appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Front Desk Receptionist
Drybar
01.2019 - 01.2020
- Answered phone calls following a script while providing information, making, and canceling appointments
- Greeted and checked-in customers entering establishment
- Sold products and memberships
- Received payment by credit cards, cash or through membership deals and provided correct change if needed.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Hostess
Chilis
01.2018 - 01.2019
- Seated guests in waiting areas or at a table
- Provided guests with menus
- Followed a seating chart and seated according to rotation to ensure servers receive equal guests
- Maintained contact with kitchen and staff about their guests
- Inspected restrooms for cleanliness and restocked supplies if needed.
Education
High School Diploma -
Rock High School
Prosper, TX05.2021
Skills
- Responsible
- Outgoing
- Critical thinking skills
- CPR Certified
- Fast Learner
- Ability to Multitask
- Food Handlers License
- Personable
- Sales Minded
- Social Media
Timeline
Store Manager
Buff City Soap
04.2022 - Current
Front Desk Associate
Palm Beach Tan
01.2021 - 03.2022
Front Desk Receptionist
Drybar
01.2019 - 01.2020
Hostess
Chilis
01.2018 - 01.2019
High School Diploma -
Rock High School