Makayla McFarland
Katy,Texas
Summary
Self-motivated, committed learner that works hard while incorporating positivism into any subject matter. Dependable, with great organizational and communication skills. Well with customer service and efficient problem solver. Clear understanding for learning new things; eager to grow and excel.
Overview
4
4
years of professional experience
Work History
Cashier, Sales Associate
Banana Republic Factory Store
08.2020 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
Hair Salon Receptionist
Great Clips
05.2020 - 08.2020
- Enhanced client satisfaction by efficiently scheduling appointments and managing cancellations.
- Streamlined salon operations for improved efficiency by maintaining an organized and updated calendar.
- Increased repeat clientele with exceptional customer service, addressing inquiries, and resolving issues promptly.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
Education
Bachelor of Science - Nursing
Houston Christian University
Houston, TX12.2024
Associate of Science - Prenursing Studies
Lone Star College System
Cypress, TX10.2022
High School Diploma -
Morton Ranch High School
Katy, TX06.2020
Skills
- Accountable
- Customer Assistance
- Customer Service
- Committed worker
- Adaptive and flexible
- Leadership initiative
- Active Listening
- Computer Skills
- Communicative
- Attention to Detail
- Positive Attitude
Volunteer Experience
- Grace Care Center of Katy - assisted and participated in activities with residents
- LifeHouse of Houston - helped reorganize the facility’s activity center and interacted with expectant residents
- Katy Christian Ministries - maintained a clean, presentable shopping environment while sorting through donations
Timeline
Cashier, Sales Associate
Banana Republic Factory Store
08.2020 - 12.2023
Hair Salon Receptionist
Great Clips
05.2020 - 08.2020
Bachelor of Science - Nursing
Houston Christian University
Associate of Science - Prenursing Studies
Lone Star College System
High School Diploma -
Morton Ranch High School
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