Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Miller

York Haven,PA

Summary

I'm a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have experience working remotely using multiple types of software, such as Microsoft, Excel, Racs, Nextgen, and Teams. I'm currently in the process of obtaining my property and casualty license to pursue a lifelong career as an insurance agent and I'm willing to obtain any additional licenses per company requirements.

Overview

3
3
years of professional experience

Work History

Customer Service Representative/Data Analyst

Rite Aid Corporation
Etters, PA
03.2022 - 05.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

East Pennsboro High School
Enola, PA
05-2018

Skills

  • Customer Service
  • Data Analysis
  • Call Handling
  • Stress Management
  • Recordkeeping Strengths
  • Data Entry
  • Calm Demeanor
  • Problem Resolution
  • Communication Skills
  • Time Management
  • Escalation Management

Timeline

Customer Service Representative/Data Analyst

Rite Aid Corporation
03.2022 - 05.2025

High School Diploma -

East Pennsboro High School

Similar Profiles

CREATE PROFILE