Makayla Monn

• Orchestrated the scheduling of aircrew flying and ground training, meticulously maintaining mission information and planning data for optimal efficiency.

• Prepared comprehensive reports and effectively coordinated aircraft schedules, ensuring seamless integration of aircrew training activities with various units, including maintenance, communication, armament, intelligence, personnel, and medical units.

• Maintained up-to-date records and documentation, guaranteeing compliance with regulations, and significantly contributing to the accuracy of aviation resource management processes.

• Partnered closely with the Officer in Charge in the standardization evaluation office for the wing, contributing to the efficient evaluation processes and supporting overall operational excellence.

• Oversaw the implementations of aircrew training programs for both fighter and cargo aircraft, aligning with Air Force standards to ensure regulatory compliance.

• Enhanced executive communication efficiency by overseeing emails, phone calls, and appointment scheduling, contributing to streamlined processes.
• Safeguarded the confidentiality of sensitive documents through meticulous handling, storage, and distribution as required.
• Played a pivotal role in executive decision-making by conducting thorough research and presenting findings in clear and concise formats.
• Collaborated on special projects aimed at enhancing overall business operations within the organization, ensuring efficient and effective implementation.
• Optimized executive schedules by managing calendars, scheduling meetings, and coordinating travel arrangements, thereby maximizing time utilization.

• Elevated customer satisfaction by promptly responding to inquiries and furnishing precise information.
• Optimized front desk operations, boosting efficiency through the effective management of phone calls, emails, and walk-in clients.
• Cultivated a welcoming environment for visitors by upkeeping a well-organized reception area with current materials.
• Enhanced the appointment scheduling system, resulting in decreased wait times and heightened client satisfaction.
• Offered administrative support to staff members by managing correspondence, organizing documents, and overseeing the inventory of office supplies.