Makayla Nuanmanee
Summary
Motivated employee experienced in delivering exceptional customer service and maintaining a well-organized bar environment. Contributed to team success through strong work ethic, adaptability, and effective communication. Mastered diverse beverage knowledge, ensuring prompt and efficient service to meet customer demands.
Overview
5
5
years of professional experience
Work History
Bartender
North Italia
Franklin
08.2023 - Current
- Prepared and served cocktails and beverages to guests efficiently.
- Provided excellent customer service in a fast-paced environment.
- Engaged with guests, fostering a welcoming atmosphere that enhanced their experience.
- Maintained cleanliness and organization of the bar area consistently.
- Trained new bartenders on drink recipes and service standards.
- Resolved customer complaints professionally, contributing to overall guest satisfaction.
- Developed good working relationships with fellow employees through effective communication.
Server
Jonathan’s Grille
Murfreesboro
04.2022 - 08.2023
- Delivered exceptional customer service in high-pressure dining environment, ensuring guest satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Addressed customer complaints swiftly, improving overall dining experience and guest retention.
- Coordinated accurate food and beverage orders for guests, contributing to seamless dining experience.
- Recommended menu items based on guest preferences and dietary needs.
- Maintained cleanliness and organization of dining area and table settings.
Host
Emmy Squared
Nashville
04.2021 - 05.2022
- Welcomed guests and cultivated a friendly atmosphere to enhance dining experience.
- Managed reservations and organized seating arrangements effectively.
- Communicated guest needs and preferences to servers to improve service quality.
- Monitored dining area for cleanliness and guest satisfaction to maintain high standards.
- Handled incoming phone calls and provided information on menu items.
Education
Stewart’s Creek High School
Smyrna, TNSome College (No Degree) -
Middle Tennessee State University
Murfreesboro, TNSkills
- Beverage preparation
- Responsible alcohol service
- ABC standards
- Customer service
- Cocktail presentation
- Time management
- Cleanliness
- Memory retention
- Interpersonal communication
Timeline
Bartender
North Italia
08.2023 - Current
Server
Jonathan’s Grille
04.2022 - 08.2023
Host
Emmy Squared
04.2021 - 05.2022
Stewart’s Creek High School
Some College (No Degree) -
Middle Tennessee State University