Makayla Oldham
Chapel Hill,NC
Summary
Compassionate, dedicated, detail-oriented Certified Nursing Assistant (CNA) with nearly 2 years of experience providing comprehensive patient care in high-pressure environments, including the Emergency Department and various ICUs and psychiatric units. Skilled in vital signs monitoring, patient assessment, and infection control, effectively managing care for up to 25 patients on understaffed units. Committed to delivering high-quality support while adhering to safety protocols and medical documentation standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
UNC Medical Center
07.2024 - Current
- Provide direct patient care across a wide range of units including Emergency Department, ICUs, and Geriatric Psychiatric inpatient units, demonstrating adaptability in fast-paced, high-acuity environments
- Manage care for up to 25 patients on understaffed units, prioritizing tasks and maintaining high standards of safety and compassion
- Perform essential CNA duties including vital signs monitoring, hygiene assistance, mobility support, and patient observation
- Maintain accurate electronic charting and documentation while adhering to strict infection control and safety protocols
- Collaborate with interdisciplinary healthcare teams to support patient outcomes and continuity of care
- Develop strong communication and interpersonal skills through frequent interaction with diverse patient populations and families
Hospital Volunteer
UNC Health Care
01.2024 - 05.2024
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
- Streamlined patient admission and discharge processes by aiding with paperwork and logistics.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Assisted in managing patient flow during clinic hours, reducing wait times and optimizing care delivery.
- Provided emotional support and companionship to patients, improving their hospital stay experience.
Head Waitress/Manager
Bryant’s Family Restaurant
07.2020 - 12.2022
- Promoted to Head Waitress, responsible for training and onboarding new employees in customer service standards, POS system operation, and daily workflows
- Delivered high-quality customer service in a fast-paced, high-volume environment, managing multiple tables while maintaining efficiency and accuracy
- Operated point-of-sale (POS) system for order entry, payment processing, and cash handling with strong attention to detail
- Managed front-of-house responsibilities including phone orders, coordinating takeout, and resolving customer concerns professionally
- Assisted with food preparation and order assembly to ensure timely and accurate service during peak hours
- Collaborated with team members to maintain smooth operations, fostering a positive and supportive work environment
- Demonstrated strong multitasking, communication, and problem-solving skills under pressure
Research Assistant- ISHTaR Program
Department of Emergency Medicine, University of North Carolina at Chapel Hill
06.2022 - 08.2022
- Selected as 1 of 3 high school students for a competitive health research internship program
- Conducted literature reviews to support grant development and ongoing research initiatives
- Designed an educational infographic for EMTs to improve care for children with medical complexities
- Assisted in the delivery of care through a mobile clinic serving low-income, home bound, and disabled populations in Durham
- Supported community health initiatives by helping provide vision screenings, eye exams, and sports physicals for underserved elementary and middle school students
- Contributed to public health efforts aimed at reducing healthcare disparities and improving access to preventive care
- Developed foundational skills in research, healthcare delivery, and professional communication
Education
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC12.2026
Skills
- Hospital experience
- Vital signs
- Patient assessment
- Assisting with ADLs
- Anatomy knowledge
- HIPAA
- Medical documentation
- Direct Patient care
- Safety precautions
- Reliable team player
- Compassionate
- Quality assurance
- Adaptable
- Complex Problem-solving
- Organizational skills
- Excellent communication
- Medical terminology
- Acute care
- Infection control
- Basic life support
- Electronic charting
Certification
- CPR Certification
- Driver's License
- State Tested Nursing Assistant
- BLS Certification
- CNA
Timeline
Certified Nursing Assistant (CNA)
UNC Medical Center
07.2024 - Current
Hospital Volunteer
UNC Health Care
01.2024 - 05.2024
Research Assistant- ISHTaR Program
Department of Emergency Medicine, University of North Carolina at Chapel Hill
06.2022 - 08.2022
Head Waitress/Manager
Bryant’s Family Restaurant
07.2020 - 12.2022
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill