Makayla Ross

• Assisted students with behavioral challenges, fostering a supportive learning environment.
• Assisted students with academic challenges, fostering a supportive learning environment.
• Implemented individualized support plans based on student needs and progress.
• Monitored student behavior and engagement, providing feedback to educators for improvement strategies.

• Supervised daily dining hall operations, ensuring adherence to safety and sanitation protocols.
• Trained new staff on food service procedures and customer interaction best practices.
• Implemented process improvements that enhanced workflow efficiency during peak service hours.
• Managed inventory levels, coordinating with suppliers to maintain adequate stock of food items.

• Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
• Managed order accuracy and efficiency, contributing to streamlined service operations.
• Collaborated with kitchen team to expedite food preparation during peak hours, improving turnaround times.
• Collaborated with the kitchen team to expedite food preparation during peak hours, improving turnaround times.

87 Course Hours