Makayla Sanchez
Chick-fil-A
Jacksonville,FL
2
years of professional experience
Developed key skills in a fast-paced customer service environment, proficient in managing diverse tasks and ensuring high levels of customer satisfaction. Focused on transitioning into a new field where these abilities can be fully utilized to enhance team performance and customer experiences. Looking to leverage strong interpersonal and problem-solving skills in a new and dynamic setting.
Work History
FOH Team Member
8 Months- Delivered exceptional customer service in a fast-paced environment, ensuring positive dining experiences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Operated point of sale systems efficiently, handling transactions accurately and promptly.
- Resolved customer inquiries and complaints swiftly, enhancing overall satisfaction levels.
Summer Camp Staff Member
3 Months- Greeted and assisted guests to foster a welcoming environment and create positive first impressions.
- Managed inquiries and provided information regarding services, policies, and facility amenities.
- Adapted quickly to changing tasks and responsibilities.
- Maintained campus cleanliness in dining areas, bathrooms, and lodging facilities.
Student Government Secretary
1 Year- Completed projects and event assignments by set timelines.
- Recorded detailed meeting minutes to distribute to the class.
- Worked concessions by taking orders, processing payments, and interacting with customers.
- Aided in managing income and maximizing its use.
Education
Associate of Science - Business Administration
High School Diploma
Skills
Customer service
Team collaboration
Eager to learn
Flexible and adaptable
Effective interpersonal communication
Payment processing
Strong work ethic
Building rapport
Accomplishments
- Graduated magna cum laude with a 4.4 GPA.
- Main coordinator in fundraising over $60,000.
- Elected secretary of the senior class.
- Involved in National Beta Club, National Honor Society, and Spanish Honor Society.
Timeline
Summer Camp Staff Member
Snowbird Wilderness Outfitters
05.2026 - 08.2026Read More
FOH Team Member
Chick-fil-A
12.2025 - CurrentRead More
Student Government Secretary
First Coast Christian School
05.2024 - 05.2025Read More
First Coast Christian School
High School Diploma
Read More
Florida State College At Jacksonville
Associate of Science from Business Administration
Read More
References
References available upon request.