Makayla Schoebel

• Selected correct products based on customer needs, product specifications and applicable regulations.
• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Consulted with businesses to supply accurate product and service information.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Built diverse and consistent sales portfolio.
• Informed customers of promotions to increase sales productivity and volume.
• Presented professional image consistent with company's brand values.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Kept detailed records of daily activities through online customer database.
• Trained new employees on customer service, money handling and organizing strategies.

• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Cross-trained and provided backup support for organizational leadership.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Responded to customer requests for products, services, and company information.
• Maintained up-to-date knowledge of product and service changes.
• Created and maintained detailed database to develop promotional sales.
• Answered constant flow of customer calls with minimal wait times.
• Managed and organized documents for data entry tasks.
• Followed data entry protocols, rules and regulations.
• Created spreadsheets for more efficient recordkeeping.
• Developed and implemented data entry operations.

• Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
• Contributed ideas on ways to improve or optimize warehousing procedures.
• Received, stored and shipped goods and materials.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
• Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
• Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Exceeded specific team goal by partnering with staff to share and implement best practices.
• Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.

I was placed in very stressful situations and into manager roles, I was able to keep up with eases. (It came naturally)

• Reviewed order slips, picked products and staged merchandize to be shipped.