Makayla Shipman
Hopkins,SC
Summary
Driven high performer with extensive administrative and military experience. Supports command decision-making by facilitating communications and protecting critical assets and intelligence. Excellent knowledge of high value equipment preparation and maintenance. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, high fidelity decision making, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Commander Support Staff
Department Of Defense Air Force
05.2022 - Current
- Produces detailed and knowledgeable reports on commander directed programs.
- Reviews, formats, and routes critical documents to include but not limited to memorandums and performance reviews.
- Self-motivated, with a strong sense of personal responsibility.
- Strong ability to learn quickly and adapt to new situations.
- Works well in a team setting, providing support and guidance.
- Works effectively in fast-paced environments.
- Manages time efficiently in order to complete all tasks within deadlines.
- Demonstrates respect, friendliness and willingness to help wherever needed.
- Exceptional communication skills, both verbal and written.
Aircraft Armament Systems Technician
Department Of Defense Air Force
05.2021 - 05.2022
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Performed thorough visual and physical inspections of all electrical parts.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Associate
Planet Sun Tanning Salons
05.2019 - 05.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Cashier
ShopRite
08.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Education
No Degree - Bachelor of Applied Science in Health Science
American Public University System
Charles Town, WV06.2025
Skills
- Status Updates
- Data Entry
- Customer Service
- Commander Support
- Personnel Oversight
- Case Management Software
- Workflow Processes
- Microsoft Office
Timeline
Commander Support Staff
Department Of Defense Air Force
05.2022 - Current
Aircraft Armament Systems Technician
Department Of Defense Air Force
05.2021 - 05.2022
Sales Associate
Planet Sun Tanning Salons
05.2019 - 05.2020
Cashier
ShopRite
08.2017 - 06.2018
No Degree - Bachelor of Applied Science in Health Science
American Public University System
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