Makayla Sivits
Cordova,AK
Summary
Hardworking employee enthusiastic about offering my skill set to assist our community members of Cordova. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Prevention Services Specialist & Youth Advocate
Ho'ola Na Pua
08.2021 - 01.2023
- Mentor 1-1 with at risk youth
- Facilitate groups to teach youth healthy lifestyles at facilities across Hawai'i Island
- Prepare lesson kits for groups
- Conduct Zoom meetings.
- VOCA training
- DV Awareness community events
- Sex trafficking education for Hawai'i middle and high school and college campuses
- Conducted comprehensive assessments of child safety, identifying areas of concern and implementing appropriate interventions.
- Delivered specialized case management services tailored to the unique needs of each child or youth on my caseload.
- Participate in state wide meetings for training
- Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
Census Enumerator
United States Census Bureau
03.2020 - 09.2020
- Visit homes of citizens to conduct interviews
- Collect demographic data
- Keep strict confidential information safe
- Conducting thorough visual surveys.
East Side Manager
Transfer Station Thrift Store, LLC
04.2019 - 08.2020
- Open business on time
- Maintain good rapport with customers
- Process all donations
- Recruit and Train staff
- Manage bank account and deposits
- Create schedules for all staff
- Keep accurate logs
- Maintain County of Hawai'i site guidelines.
Manager
Jim's Custom Upholstery
04.2016 - 04.2019
- Manage all customer accounts
- Handle bank account
- Place orders for upholstery materials
- Create invoices for all accounts
- Disassemble jobs
- Help restoration of jobs
- Install at job sites.
Maintenance Supervisor
TowneHouse Suites by Marriott
03.2016 - 12.2016
- Managed 8 employees
- Distributed schedules and work task daily
- Maintained State of Alaska and federal guidelines
- Daily, weekly, monthly, and annual inspections
- Managing and completing a successful budget to maintain hotel standards
- Ensured the safety of our guests
- Numerous unexpected tasks to be completed daily.
Member Contact Center Specialist II
Denali Alaskan FCU
01.2016 - 03.2016
- Handle incoming calls and faxes
- Process member tickets
- Resolve issues quickly
- Follow up paperwork assistance for other agents
- Complete SSA tasks for state and federal
- Process all docusign requests & account closures
- Train new staff.
Member Contact Center Specialist
Denali Alaskan FCU
04.2015 - 01.2016
- Handle all incoming calls and faxes
- Process daily account tasks
- Mail out customer information
- Share service information
- Product guidance
- Train new staff
- Provide extensive follow up for all member needs in a prompt fashion
- Record breaking sales in June, July, August, September, November, December and January.
Education
General High School Curriculum -
SAVE High School
Anchorage, AK2 Years of College - Administration of Justice
Hawai'i Community College
Hilo, HISkills
- Customer Support
- Workflow Management
- Sales Support
- Strong Work Ethic
- Multitasking and Organization
- Professional boundaries
- Victim advocacy
- Mental health awareness
- Substance Abuse Knowledge
- Human Trafficking Awareness
References
References Available Upon Request
Timeline
Prevention Services Specialist & Youth Advocate
Ho'ola Na Pua
08.2021 - 01.2023
Census Enumerator
United States Census Bureau
03.2020 - 09.2020
East Side Manager
Transfer Station Thrift Store, LLC
04.2019 - 08.2020
Manager
Jim's Custom Upholstery
04.2016 - 04.2019
Maintenance Supervisor
TowneHouse Suites by Marriott
03.2016 - 12.2016
Member Contact Center Specialist II
Denali Alaskan FCU
01.2016 - 03.2016
Member Contact Center Specialist
Denali Alaskan FCU
04.2015 - 01.2016
General High School Curriculum -
SAVE High School
2 Years of College - Administration of Justice
Hawai'i Community College