Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Makayla Teasley

Pendergrass,GA

Summary

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment. Taking it a step further, I practiced and perfected de-escalating during dual enrollment for OSTC.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Potbelly
01.2025 - 06.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Sales Associate

Journeys Shoes
09.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Caddy

Plum Hollow Country Club
03.2022 - 08.2022
  • Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
  • Leveraged local knowledge of the course layout to identify shortcuts or alternative routes that expedited travel between holes without compromising safety or enjoyment for players.
  • Served as an ambassador for the golf club by upholding its values, policies, dress code requirements while on duty.
  • Maintained smooth pace of play for golfers on course.
  • Carried two bags of clubs for full 18-hole rounds of golf.

Education

High School Diploma -

Oakland Schools Technical Campuses (OSTC)
Royal Oak, MI

Nursing

Southfield High School For The Arts And Technology
Southfield, MI
05-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Collaboration and teamwork
  • Cash handling
  • Flexible schedule
  • Workplace safety
  • Goal setting and achievement
  • Complaint resolution

Accomplishments

  • Received community service hours through effectively helping with reading to elementary students during their reading time.
  • Supervised team of seven staff members.
  • Collaborated with team of eight in the development of fundraising for senior activities.

Certification

Customer service certificate received from digital arts program at OSTC.

Timeline

Team Member

Potbelly
01.2025 - 06.2025

Sales Associate

Journeys Shoes
09.2023 - 05.2024

Caddy

Plum Hollow Country Club
03.2022 - 08.2022

High School Diploma -

Oakland Schools Technical Campuses (OSTC)

Nursing

Southfield High School For The Arts And Technology