Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makayla Tenney

Boise,ID

Summary

Passionate Pet Stylist with experience in many aspects of grooming of dogs and cats. Strong will to continue education and with particular interest in poodles. Consistently deliver quality service and high level of excellence in animal care.

Overview

4
4
years of professional experience

Work History

Professional Pet Groomer

Pets First Animal Clinic
06.2024 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
  • Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.

Professional Pet Stylist Dog and Cat

Petsmart
12.2021 - 06.2024
  • Utilized tools and equipment appropriately for each pet''s unique coat type and condition.
  • Enhanced customer satisfaction by delivering quality grooming services tailored to individual pet needs.
  • Educated clients on proper coat care techniques, contributing to healthier animals and happier owners.
  • Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
  • Promoted additional services such as teeth cleaning or nail grinding, resulting in increased revenue for the salon.
  • Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
  • Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
  • Monitored animals for behavioral and health problems and signs of stress.

Grooming Trainee

Barks And Bubbles
01.2021 - 10.2021
  • Learned new materials, processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
  • Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
  • Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.

Dog Daycare Attendant

Downtown Hound
08.2020 - 11.2020
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.

Education

Cat Grooming

PetSmart Cat Academy
Nampa, ID
06.2023

Dog Grooming

PetSmart Grooming Academy
Boise, ID
05.2021

Diploma -

Another Choice Virtual Charter
Nampa, ID
05.2020

Skills

  • Skin and Coat Care
  • Patience and Empathy
  • Animal handling expertise
  • Ear Cleaning Techniques
  • Animal Behavior Assessment
  • Canine anatomy understanding
  • Brushing and Combing Techniques
  • Pet Safety Knowledge
  • Nail Trimming Competence
  • Customer Service
  • Animal Grooming

Accomplishments

  • Consistently within the top three earners in my salon for both add on percentages and total revenue.
  • Only certified cat groomer in my salon

Timeline

Professional Pet Groomer

Pets First Animal Clinic
06.2024 - Current

Professional Pet Stylist Dog and Cat

Petsmart
12.2021 - 06.2024

Grooming Trainee

Barks And Bubbles
01.2021 - 10.2021

Dog Daycare Attendant

Downtown Hound
08.2020 - 11.2020

Cat Grooming

PetSmart Cat Academy

Dog Grooming

PetSmart Grooming Academy

Diploma -

Another Choice Virtual Charter
Makayla Tenney