Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Thompsom

Katy,TX

Summary

Dynamic and dedicated professional with a strong background in customer service at Chick-fil-A. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining organized environments, consistently fostering positive relationships with both customers and colleagues. Committed to delivering exceptional experiences in fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
02.2023 - Current
  • Provided exceptional customer service in high-volume environments, ensuring positive dining experiences.
  • Collaborated with team members to prepare and serve menu items efficiently during peak hours.
  • Assisted in training new staff on operational procedures and customer service best practices.
  • Handled cash transactions accurately.
  • Engaged with customers to address inquiries, resolve issues, and ensure satisfaction levels remained high.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.

Floor Seller

Bath & Body Works
05.2024 - 01.2025
  • Developed product knowledge to effectively assist customers in selecting items.
  • Collaborated with team members to enhance customer service experiences and satisfaction.
  • Executed daily sales transactions accurately, ensuring a smooth checkout process.
  • Maintained organized product displays to attract customer attention and drive sales.

Education

High School Diploma -

Cypress Lakes HS
Houston, TX

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Cash handling
  • Relationship building
  • Attention to detail
  • Cleaning

Certification

TABC certified


Timeline

Floor Seller

Bath & Body Works
05.2024 - 01.2025

Team Member

Chick-fil-A
02.2023 - Current

High School Diploma -

Cypress Lakes HS
Makayla Thompsom