Makayla Vanderhorst
Covington,OH
Summary
Dedicated professional with strong customer service skills, ensuring efficient problem resolution and effective communication. Committed to delivering high-quality service and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ambassador
Kettering Health Network- Troy Hospital
Troy, OH
12.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Cashier
Tate's Tasty Treats
West Milton, Ohio
03.2024 - 06.2026
- Handled cash, credit, and gift card transactions with accuracy.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products and answering inquiries.
Sales Floor Associate- Seasonal
Kohl's
Troy, Ohio
11.2025 - 01.2026
- Assisted customers in locating products throughout the sales floor.
- Processed transactions accurately at the register during busy periods.
- Maintained clean and organized merchandise displays for visual appeal.
Education
Associate of Applied Science - Radiology Technologist
Sinclair Community College
Dayton, OH04-2031
High School Diploma -
Covington High School
Covington, OH05-2025
Skills
- Customer engagement
- Customer support
- Product knowledge
- Problem resolution
- Conflict resolution
- Time management
- Communication skills
Timeline
Ambassador
Kettering Health Network- Troy Hospital
12.2025 - Current
Sales Floor Associate- Seasonal
Kohl's
11.2025 - 01.2026
Cashier
Tate's Tasty Treats
03.2024 - 06.2026
Associate of Applied Science - Radiology Technologist
Sinclair Community College
High School Diploma -
Covington High School