Makayla Sanford
Jacksonville,Al
Summary
Dedicated adaptability working in healthcare and administrative professional with a strong background in medical documentation, patient care, and administrative support. U.S. Navy veteran with proven leadership, analytical skills, and the ability to perform under pressure. Experienced in both in-person and remote roles, with certifications in medical support services, healthcare administration, and computer operations. Seeking opportunities in healthcare administration or telework-based positions. Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Documentation Administrator
Nuance Communications
09.2022 - 01.2023
- Reviewed, edited, and ensured accuracy of medical documentation to meet quality and compliance standards.
- Collaborated with healthcare providers to clarify and correct patient records in a timely manner.
- Maintained strict confidentiality in accordance with HIPAA and company policy.
- Utilized advanced computer applications and electronic health records systems to streamline documentation processes.
- Remote
Hospital Corpsman
United States Navy
07.2017 - 07.2022
- Assisted in the prevention and treatment of disease and injury, including first aid, preventive medicine, and patient care.
- Conducted physical examinations, administered medications, and provided general laboratory, pharmacy, and patient support services.
- Managed administrative, supply, and accounting procedures within medical departments ashore, afloat, and with the Marine Corps.
- Trained personnel in first aid, hygiene, and medical record maintenance.
- Supported humanitarian missions in Latin America, Jamaica, and Costa Rica, providing medical assistance and infrastructure improvements.
- Immunization clinical training. Seeing age range birth to adult. Educating and administering vaccines.
- Clinical patient setting working directly under licensed professionals. Admitting patients, Taking patient history, providing acute patient care and preforming minor procedures. Education patients on their symptoms and diagnosis. Provided further treatment and after care. Preforming vitals, written reports, prescribed medications, and discharge.
Education
Associate of Applied Science - Health Sciences
American Military University
06.2025
Health Care
Northeast Alabama Community College
05.2016
Skills
- Clinical Skills
- Immunization administration (pediatric & adult vaccines)
Intramuscular (IM), subcutaneous (SQ), and intradermal injections
Vaccine storage, handling, and cold-chain management
Patient intake and triage
Vital signs measurement
Specimen collection
Infection control and sterilization procedures
Basic life support (BLS) / CPR
Patient education on vaccines and preventative care
Patient Care Skills - Direct patient care
Pediatric and family medicine support
Patient history documentation
Patient counseling and education
Assisting providers during exams and minor procedures
Administrative / Clinic Operations - Electronic health records (EHR) documentation
Appointment scheduling and patient flow management
Medical charting and record maintenance
Insurance and referral coordination
Vaccine inventory management
- Soft Skills
- Patient communication
Team collaboration with physicians and nurses
Attention to detail
Confidentiality and HIPAA compliance
Time management in high-
CPR / BLS certification
Emergency medical training
Immunization certification
Analytical Thinking & Problem Solving Professionalism & Reliability Adaptability & Self-Management - Effective Communication & Leadership Ability to Perform Under Pressure EHR Systems & Medical Terminology
- Bilingual: English (Native), Spanish (Limited Working Proficiency)
Certification
- Nurse Assistant (2021)
- Medical Secretary (Medical Service) (2019)
- Computer Operator
- CHCS/AHLTA Clinical Clerk (2018–2022)
- D-SAACP Level 1 Sexual Assault Advocate (2021–Present)
- Emergency Medical Technician & Clinical Experience
- Tactical Combat Casualty Care
- Medication Administration & Calculations
Timeline
Quality Documentation Administrator
Nuance Communications
09.2022 - 01.2023
Hospital Corpsman
United States Navy
07.2017 - 07.2022
Health Care
Northeast Alabama Community College
Associate of Applied Science - Health Sciences
American Military University