Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Williamson, CPhT

Oak Ridge,NC

Summary

Dedicated and detail-oriented Certified Pharmacy Technician with 8+ years of experience in providing exceptional patient care and pharmaceutical services. Proficient in medication dispensing, inventory management, and regulatory compliance. Adept at collaborating with pharmacists and healthcare teams to ensure accurate and efficient prescription processing. Proven ability to enhance patient safety and satisfaction through effective communication, problem-solving, and a commitment to continuous improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician (CPhT)

CVS Pharmacy
06.2016 - 04.2019
  • Provided exceptional customer service and patient care.
  • Collaborated with the pharmacist on duty to ensure the appropriate and safe transferring of prescriptions and dispensing of medications.

Inpatient Certified Pharmacy Technician (CPhT)

WakeMed Cary Hospital
02.2019 - 08.2021
  • Enhanced pharmacy operations and patient safety, achieving substantial reductions in medication errors and medication waste through innovative workflow improvements.
  • Conducted thorough medication audits, identifying and rectifying discrepancies to maintain compliance.
  • Compounded non-sterile, sterile, and hazardous drugs, adhering to safety protocols. Active participant in the Remdesivir/Veklury Clinical Trial to best serve the needs of patients seeking treatment for COVID-19.
  • Collaborated with healthcare teams to streamline medication administration, improving patient care efficiency.
  • Trained and mentored new pharmacy technicians as an active member of the Cary Pharmacy Staffing Leadership Committee.

Public Health Epidemiologist (through Temporary Solutions)

NC Department of Health and Human Services
03.2021 - 07.2022
  • Led the oversight of data requests through NC DETECT, ensuring timely and accurate reporting to the data oversight committee, optimizing research outcomes.
  • Collaborated with healthcare and legal teams to streamline data use agreements, enhancing efficiency and compliance in public health research.
  • Monitored and documented poison control data and gastrointestinal-related emergency department visits, contributing to improved public health surveillance in North Carolina.
  • Conducted data analysis on NC DETECT data, identifying trends and patterns that informed public health interventions.
  • Initiated and managed the new School Absenteeism Project, providing valuable insights into public health trends and improving community health strategies.

Admissions Liaison (Rehabilitation Case Manager)

EveryAge, Piedmont Crossing Retirement Community
07.2022 - 01.2025
  • Build strong relationships with patients and families, providing emotional support and clear communication throughout the rehabilitation process.
  • Complete comprehensive care plans and assessments with precision, ensuring compliance with all regulatory requirements and patient safety.
  • Lead daily and weekly review meetings with interdisciplinary teams to analyze patient progress and develop tailored care plans, enhancing overall treatment outcomes.
  • Successfully issue Medicare notices and manage insurance communications, achieving timely and orderly discharge planning.
  • Facilitate seamless care transitions by coordinating with home health agencies and external facilities, ensuring continuity of patient care and satisfaction.
  • Designed and implemented efficient discharge plans, ensuring smooth transitions for 540+ patients, significantly reducing overall readmission rates.

Education

Master of Healthcare Administration -

University of North Carolina Wilmington
Wilmington, NC
05.2022

Bachelor of Science - Public Health

University of North Carolina Wilmington
Wilmington, NC
12.2018

Skills

  • Effective and Efficient Communicator
  • Organization and Time Management
  • Empathy and Sensitivity
  • Problem Solving and Critical Thinking
  • Patient Assessment and Patient Advocacy
  • Collaboration and Care Coordination

Certification

Certified Pharmacy Technician (CPhT), 09/28/2018 to Present

Certification Number: 30083612


Timeline

Admissions Liaison (Rehabilitation Case Manager)

EveryAge, Piedmont Crossing Retirement Community
07.2022 - 01.2025

Public Health Epidemiologist (through Temporary Solutions)

NC Department of Health and Human Services
03.2021 - 07.2022

Inpatient Certified Pharmacy Technician (CPhT)

WakeMed Cary Hospital
02.2019 - 08.2021

Certified Pharmacy Technician (CPhT)

CVS Pharmacy
06.2016 - 04.2019

Bachelor of Science - Public Health

University of North Carolina Wilmington

Master of Healthcare Administration -

University of North Carolina Wilmington

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