Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Makayla Yazinka

Chesapeake Beach,MD

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
07.2021 - Current
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Cashier

Giant Food
12.2020 - 05.2021
  • Upsold additional products and services to customers, increasing revenue.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Criminal Justice

Towson University
Baltimore, MD
05.2025

Associate of Science - Psychology

College of Southern Maryland
La Plata, MD
05.2022

Skills

  • Table setting knowledge
  • Upselling
  • Persuasive Sales
  • Soft selling

Additional Information

Volunteer work at the Maryland Food Bank during March 2021-May 2021

Timeline

Barista

Starbucks
07.2021 - Current

Cashier

Giant Food
12.2020 - 05.2021

Bachelor of Science - Criminal Justice

Towson University

Associate of Science - Psychology

College of Southern Maryland

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Makayla Yazinka