Dayana Toro
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Garden City
05.2025 - Current
- Prepared high-quality espresso beverages following standardized recipes.
- Maintained cleanliness and organization of work area and equipment.
- Provided exceptional customer service while taking and processing orders.
- Trained new baristas on beverage preparation and customer service standards.
- Engaged with customers to enhance their coffee experience and build loyalty.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Bartender/Server
Sansan Ramen
Long Island City
09.2024 - 04.2025
- Mixed and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted customers with drink selections and provided recommendations.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Delivered exceptional customer service to enhance dining experiences for guests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Collaborated with kitchen staff to ensure timely drink delivery with food orders.
Bartender/Server
Sheriff Street Lounge
Kew Gardens
04.2022 - 06.2024
- Mixed and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted customers with drink selections and provided recommendations.
- Collaborated with kitchen staff to ensure timely service for food orders.
- Engaged with guests to create a welcoming atmosphere and enhance experience.
- Handled cash transactions and processed payments accurately at the bar.
- Trained new staff on bar procedures, drink recipes, and customer service standards.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Some College (No Degree) - Psychology
LaGuardia Community College
Long Island City, NYSkills
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Multitasking and organization
- Table bussing
- Menu memorization
- Food running
- Strong work ethic
- Table setting arrangements
- Dining customer service
- Memory retention
- Professional appearance
- Table setting knowledge
- Order management
- Beverage preparation
- Menu knowledge
- Cash handling
- Customer engagement
- Food and drink pairing
- Customer service
- Multitasking
- Liquor, wine, and food service
- Menu presentation
- Safe food handling
- Food safety
- Dining area maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
05.2025 - Current
Bartender/Server
Sansan Ramen
09.2024 - 04.2025
Bartender/Server
Sheriff Street Lounge
04.2022 - 06.2024
Some College (No Degree) - Psychology
LaGuardia Community College