Makayla Yousif
West Bloomfield,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Flower Arranger
South Lyon Flowers And Gifts
02.2022 - Current
- Prepared potted plants and bouquets based on customer requirements.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Telemarketer
Ayar Law Group - Michigan Tax Law Attorneys
04.2023 - 07.2023
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Assistant/Payroll Assistant
Savvy Sliders
01.2022 - 03.2023
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
Customer Service Representative
Safari Playground
11.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Walled Lake Western High School
Commerce Township, MI06.2022
Skills
- Training Initiatives
- Client Consultations
- Quality Standards
- Patient Profiles
Accomplishments
I currently am majoring in Biological Science. I have completed many courses that allowed me to gain knowledge about medical terminology and human behavior. I am planning on getting my associates in general science and then obtaing a higher level of education.
Additional Information
I have babysat for 6 years for family and friends. I am great with kids new born and toddlers. I have patience for children and I enjoy teaching and guiding them.
Timeline
Telemarketer
Ayar Law Group - Michigan Tax Law Attorneys
04.2023 - 07.2023
Flower Arranger
South Lyon Flowers And Gifts
02.2022 - Current
Assistant/Payroll Assistant
Savvy Sliders
01.2022 - 03.2023
Customer Service Representative
Safari Playground
11.2020 - 04.2021
High School Diploma -
Walled Lake Western High School
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