Makaylah Johnson
Escape Room 831
Marina,CA
2
years of professional experience
Adaptable professional with a background in customer service and public health. Known for strong problem-solving and teamwork skills, effectively supporting patient intake processes and enhancing customer experiences in gaming environments.
Work History
Game Master and Arcade Attendant
8 Months- Monitored game progression and provided real-time assistance to enhance player engagement.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Ensured adherence to safety protocols and game guidelines throughout sessions.
- Maintained cleanliness and organization of the arcade area, promoting a welcoming environment for guests.
- Conducted routine inspections of machines to identify maintenance needs and report technical issues.
Volunteer
- Engaged with patients to provide information about services and address inquiries effectively.
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
- Assisted in room turnover, which involved removing clutter and sanitizing surfaces
Education
Bachelor of Science - Public Health
High School Diploma
- Awarded Civic State Seal
- Extracurricular Activities: Marching band, Concert Band, Softball
- ASB Member
- cum laude graduate
Skills
Customer Service
Digital tool mastery
Cash register operations
Collaborative leadership
Timeline
Game Master and Arcade Attendant
Escape Room 831
12.2025 - 08.2026Read More
Volunteer
Montage Medical Group
11.2024 - 11.2024Read More
California State University, Sacramento
Bachelor of Science from Public Health
Read More
Marina High School
High School Diploma
Read More