Makaylah Marshall
Tomball,TX
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
3
3
years of professional experience
Work History
Team Member
Zaxby's Chicken Fingers & Buffalo Wings
Grovetown, GA
12.2022 - 07.2024
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
Host
Bonefish Grill Restaurants
Columbus , GA
06.2023 - 05.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
Crew Member
Culver's Restaurant
Grovetown, Georgia
07.2021 - 07.2022
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
- Restocked kitchen supplies including food products and utensils.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Checked expiration dates on all products before serving them to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Grovetown High School
Grovetown, GA05-2033
Skills
- Cleaning
- Equipment Operation
- Complaint resolution
- Workplace Safety
- Cash Handling
- Customer Service
- Collaboration and Teamwork
- Clear Communication
- Following Instructions
- Parts Labeling
- Complex Problem-Solving
- Area and Facility Cleaning
- Money Handling
- Organizing Work Stations
- Facility Cleaning
- Problem-Solving
- Positive Attitude
- Flexible Schedule
- Order Preparation
- Goal Setting and Achievement
- Training and mentoring
- Teamwork and Collaboration
Timeline
Host
Bonefish Grill Restaurants
06.2023 - 05.2024
Team Member
Zaxby's Chicken Fingers & Buffalo Wings
12.2022 - 07.2024
Crew Member
Culver's Restaurant
07.2021 - 07.2022
High School Diploma -
Grovetown High School