Summary
Overview
Work History
Education
Skills
OneEighty Leader
Next Step Volunteer
Timeline
Generic

Makayla McPherson

Dallas,WV

Summary

Caring Personal Home Care Aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical

and social support strategies.


Capable Bartender/Cook passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in professional and fast-paced establishments.


Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.


Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

11
11
years of professional experience

Work History

Personal Home Care Aide

Wesbanco Trust & Investment Inc
02.2022 - Current
  • Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
  • Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
  • Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
  • Managed household tasks such as laundry, dishes, and organizing spaces for a clean living environment.

Bartender/Cook

Golden Ridge Saloon LLC
04.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Cheddars Stratch Kitchen
05.2017 - 04.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

CNA

Good Shepherd Nursing Home
05.2015 - 05.2017
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Supervisor

Dairy Queen Grill & Chill
11.2012 - 05.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Education

No Degree - Nursing Education

West Virginia Northern Community College
Wheeling, WV

High School Diploma -

Wheeling Park High School
Wheeling, WV
05.2015

Skills

  • Compassionate Caregiving
  • Housekeeping tasks
  • Vital signs monitoring
  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Clear and effective communication
  • Greeting guests
  • Team Collaboration
  • Goal-Oriented
  • Employee Motivation
  • Cultural Awareness

OneEighty Leader

  • Cultural Awareness
  • Monitor
  • Inclusivity and diversity
  • Creativity and Innovation

Next Step Volunteer


  • Create a welcoming environment as you greet people in person to help everyone feel comfortable during service.
  • Welcome new comers of the church, supply them with a gift, ask how they have heard about us, see what they thought of the service, and welcome them back.
  • Invite them to serve on our team at the NewBridge A Vineyard Church and guide them with the information needed

Timeline

Personal Home Care Aide

Wesbanco Trust & Investment Inc
02.2022 - Current

Bartender/Cook

Golden Ridge Saloon LLC
04.2020 - Current

Waitress

Cheddars Stratch Kitchen
05.2017 - 04.2020

CNA

Good Shepherd Nursing Home
05.2015 - 05.2017

Supervisor

Dairy Queen Grill & Chill
11.2012 - 05.2015

No Degree - Nursing Education

West Virginia Northern Community College

High School Diploma -

Wheeling Park High School
Makayla McPherson