Kathy Garcia
McAllen,TX
Summary
Clear understanding of [Task] and [Task] as well as [Skill] training. Materials preparation Strong verbal communication Food preparation Team Leadership Extremely organized Meal planning and preparation Customer service Caring [Job Title] dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Language
Work History
Personal Home Care Aide
A&J Staffing
12.2023 - Current
- Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
- Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
- Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
- Demonstrated flexibility and adaptability by adjusting care plans to accommodate clients'' temporary or permanent changes in needs.
- Ensured safety and comfort of clients through close monitoring and quick response to any changes in their health condition.
- Provided transportation services for clients'' appointments, social activities, and errands, increasing their access to community resources.
- Proactively identified potential health risks within the home environment and implemented preventive measures accordingly.
- Collaborated with healthcare professionals for the development of personalized care plans tailored to each client''s needs.
- Assisted in managing special dietary requirements of clients according to their specific health conditions or preferences.
Cashier, Customer Service
Travels Of America
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- cleaned and stocked food area, soda machines, coffee pots, etc.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Deli Clerk
Price Chopper Golub
04.2023 - 06.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Dietary Server
Bridgewater Center for Rehabilitation and Nursing
03.2022 - 02.2023
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
deli clerk
Wegmans
12.2021 - 02.2022
- Was able to handle frantic, fast-paced situations and agitated customers while remaining professional and calm
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company
- Kept work areas clean, neat, and sanitized to prevent illness or injury among coworkers and customers
- Carefully listened to customer instructions and prepared orders based on their preferences
- Meticulously prepared orders by slicing, weighing, and packaging cheeses and meats, and I calculated prices accurately
- Greeted customers at the deli counter and helped them with their orders and questions.
housekeeping
Lourdes Hospital
02.2018 - 07.2018
- Provided new [Job title]s with training on all departmental procedures as well as assistance in locating required [Type] items and cleaning supplies
- Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms
- Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms
- Disposed of trash and recyclables every day to avoid waste buildup
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas
- Worked as part of a team of [Number] employees to service [Number] [Type] rooms on a daily basis
- Created and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows, and dusting
- Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness.
cashier
price rite
03.2015 - 09.2017
- Provide outstanding customer service to all customers who enter the store
- Assisted customers by answering questions and fulfilling requests by [Action]
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Keeping the checkout areas clean and orderly
- Organized paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Customers are greeted and I assist them with their needs
- Was in charge of arranging and stocking [Type] merchandise
- Handled products and equipment according to sanitary and safety standards
- Answered questions about store policies and concerns to support positive customer experiences
- Handled customer complaints and took the necessary steps to resolve their problems
- Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
- Checked customer prices and processed sales by scanning barcodes
- Kept my cash drawers accurate and secure by putting large bills away and maintaining optimal levels of small bills and change
- Earned customer loyalty by interacting with them in a friendly manner and remembering their orders
- Processed credit cards, checks, gift cards and coupons
- Served the needs of more than [Number] customers in a busy [Type] environment
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Help customers by guiding them and answering their questions
- Clean and close the shop on a regular basis
- Bagged merchandise with care and efficiency to minimize damage
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales
- Increased sales and customer satisfaction by keeping checkout areas clean and organized
- Put things on shelves and organize them
- Gathered and scanned coupons to deduct automatically from the total
- Operated a cash register with [Number]% accuracy for cash, check, and credit card transactions.
Deli Clerk
Price Chopper
06.2010 - 11.2013
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company
- Opened new inventory and rotated stock by dates to maintain freshness
- Meticulously prepared orders by slicing, weighing, and packaging cheeses and meats, and I calculated prices accurately
- Learned [Job title] and [Job title] work tasks in order to provide skilled backup for a variety of roles
- Greeted customers at the deli counter and helped them with their orders and questions
- Provided outstanding customer service to all guests, even during peak business periods, in order to increase retention
- Kept refrigerated and frozen items at the proper temperatures to comply with food safety regulations
- Designed enticing food arrangements for party trays and custom orders
- Kept my workspaces clean and trash-free to maximize productivity and safety
- Checked the refrigerated and frozen cases and restocked items when product levels were low
- Gave customers product samples in exchange for their feedback, which resulted in more sales
- Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs
- Calculated the total number of items required to assemble party trays and placed inventory orders
- Kept work areas clean, neat, and sanitized to prevent illness or injury among coworkers and customers
- Ensured that refrigerated and frozen items were properly stored at the proper temperatures to comply with food safety regulations
- Answered phone calls from customers inquiring about available products and services and assisted them in making informed decisions
- Listened to customer requests and recommended additional menu items to upsell products as needed
- Was able to handle frantic, fast-paced situations and agitated customers while remaining professional and calm
- Carefully listened to customer instructions and prepared orders based on their preferences
- Effectively communicated with customers to plan large or specialized orders, offering recommendations, samples, and responses to specific requests.
Education
High School Diploma -
Adlai Stevenson High School
Bronx, N.Y06.1992
Skills
- Compassionate Caregiving
- Bathing Assistance
- Housekeeping tasks
- Vital signs monitoring
- Dementia Care
- Grooming assistance
- Emotional Support
- Social interaction
Additional Information
I enjoy working with others, also am well capable of working alone. I love team work and helping others, enjoy interacting with people, Am reliable, Trustworthy and Hard working. I am not afraid to try new things or new projects. I am determined and willing to move toward higher positions and goals.
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Home Care Aide
A&J Staffing
12.2023 - Current
Cashier, Customer Service
Travels Of America
07.2023 - 11.2023
Deli Clerk
Price Chopper Golub
04.2023 - 06.2023
Dietary Server
Bridgewater Center for Rehabilitation and Nursing
03.2022 - 02.2023
deli clerk
Wegmans
12.2021 - 02.2022
housekeeping
Lourdes Hospital
02.2018 - 07.2018
cashier
price rite
03.2015 - 09.2017
Deli Clerk
Price Chopper
06.2010 - 11.2013
High School Diploma -
Adlai Stevenson High School
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