Makayla Saeteurn
Sacramento,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Oz Korean BBQ
09.2020 - Current
- Swiftly and successfully address customer complaints and concerns, which resulted in customer satisfaction regularly
- Cultivated warm relationships with regular customers
- Catered and served over 50 guests per shift
- Assisted and cooperated with colleagues and kitchen staff during high-volume rushes to maintain customer satisfaction
- Worked with TOAST POS system to place orders, manage bills, and handle complimentary items.
Team Member
Jack In The Box
06.2020 - 12.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Efficiently handled over 70 orders and rotating customers per shift
Education
In Progress - Architecture
Consumes River College
Sacramento, CA05.2026
High School Diploma -
Valley High School
Sacramento, CA05.2020
Skills
- Food Handlers Certification
- Over 3 years of customer service and restaurant experience
- Excellent verbal and written communication skills
- Clear understanding of POS systems and payment operations
- Strives during high pressure and stressful work environments
- Fast learning and detail oriented
- Team Oriented
Accomplishments
- Ranked within Top 10 Servers at OZ Korean BBQ in February, March, April, and September
References
Emigdio Ortiz Valdez - General Manager
ortiz.valdez.ej@gmail.com
(916)272-7477
Aliya Herrald - Front of House Manager
aherrald13@gmail.com
(916)203-3667
Timeline
Server
Oz Korean BBQ
09.2020 - Current
Team Member
Jack In The Box
06.2020 - 12.2020
In Progress - Architecture
Consumes River College
High School Diploma -
Valley High School
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