Makayla Watts
Birmingham,AL
Summary
Flexible and hardworking team player driven to learn quickly, advance technological proficiency, and undergo training in industry operations. Solid background in field and office settings supporting team needs with a focus on technology and its applications. Passionate about leveraging my computer science background to contribute effectively in diverse tech-driven environments.
Overview
4
4
years of professional experience
Work History
Server/Head Hostess
Yummy Bowl
08.2019 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
Swift Code Clubs Facilitator
Ed Farm
12.2022 - 05.2023
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Lead logistical components such as learning space coordination, technology coordination, and core communication processes between Ed Farm and schools or community partners
- Implemented the basics of Swift programming to support students In creating high-quality learning
Pipeline Programs Communication and Data Intern
UAB Division Of Nephrology
08.2022 - 03.2023
- Ensured the accuracy of database records and managed social media, video, and marketing initiative
- Developed proficiency in digital tools including SLACK, Excel, Box, OneDrive, and Microsoft Teams
- Successfully elevated the social media presence and activity for two programs, resulting in a notable increase in applicants for the Kidney Pipeline Office
Student Coder
Ed Farm
06.2022 - 08.2022
- Built coding skills using personalized technology and 1:1 support
- Built a mobile app portfolio to share with potential employers and developed digital skills through lab projects
- Focused on Swift programming language and employability skills
Education
Bachelor of Science - Computer Science
University of Alabama At Birmingham
Birmingham, AL08.2025
Skills
- Exceptional Customer Service
- Foreign Language Proficiency
- Team Collaboration
- Effective Communication
- Strong Work Ethic
- Staff Training
- Courteous Phone Demeanor
Accomplishments
Co-author of 2023 American Physiology Summit (APS) Abstract for Department of Medicine, Division of Nephrology, University of Alabama at Birmingham (UAB): Filling the Gaps: Implementation of two programs to engage highly motivated scholars at crucial gaps in their careers
Languages
Chinese (Mandarin)
Limited Working
Timeline
Swift Code Clubs Facilitator
Ed Farm
12.2022 - 05.2023
Pipeline Programs Communication and Data Intern
UAB Division Of Nephrology
08.2022 - 03.2023
Student Coder
Ed Farm
06.2022 - 08.2022
Server/Head Hostess
Yummy Bowl
08.2019 - Current
Bachelor of Science - Computer Science
University of Alabama At Birmingham
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