Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Interests
Timeline
Hi, I’m

Makaylee Schrier

Springfeild,OHIO
Makaylee Schrier

Summary

Dynamic and goal-oriented professional with a proven track record at Rural King, excelling in customer service and team management. Recognized for reducing complaints and enhancing customer loyalty through effective problem-solving and training. Proficient in POS systems, I bring a friendly demeanor and a flexible schedule to drive sales and improve customer experiences.

Overview

6
years of professional experience
1
Certification

Work History

Stride Out

Sales Associate
07.2023 - Current

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.

Cliffside Acres

Nanny
04.2022 - Current

Job overview

  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Administered basic first-aid and medication in emergency situations.

Ride 1 Powersports

Sales Associate
03.2022 - 06.2022

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Rural King

Customer Service Manager
08.2019 - 02.2022

Job overview

  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.

Education

Clark State Community College
Springfield, OH

Associate of Applied Science from Registered Nursing

University Overview

  • Nurse aid short term technical certificate Recipient
  • Deans list for Fall of 2024

Greenon High School
Springfield, OH

05.2021

Springfield-Clark Career Technology Center
Springfield, OH

High School Diploma from EMT-B
05.2021

University Overview

  • Awarded STAR
  • Clark tech Scholarship Recipient
  • Relevant Coursework: EMT-B & CPR&BLS

Skills

  • Reliable and punctual
  • Goal oriented
  • Flexible schedule
  • POS system operation
  • Friendly and outgoing
  • Patient care
  • Vital signs monitoring
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • Compassionate communication
  • Emergency response
  • Clinical documentation
  • Problem-solving
  • Dressing assistance
  • Recording vital signs
  • Responding to emergencies
  • Patient assessments
  • Valid OH driver's license

Certification

  • CNA - Certified Nursing Assistant
  • CPR & BLS

Accomplishments

  • Supervised groups of [Number] children aged [Number] months to [Number] years of age.
  • Supervised team of [Number] staff members.
  • Caregiver and at-home school facilitator for family with [Number] young children.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Hiking

Timeline

Sales Associate

Stride Out
07.2023 - Current

Nanny

Cliffside Acres
04.2022 - Current

Sales Associate

Ride 1 Powersports
03.2022 - 06.2022

Customer Service Manager

Rural King
08.2019 - 02.2022

Clark State Community College

Associate of Applied Science from Registered Nursing

Greenon High School

Springfield-Clark Career Technology Center

High School Diploma from EMT-B

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