Makaylia McCullough
Assistant Store Manager
Forney,TX
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity—track record of fostering a positive, results-driven environment. I am pursuing a criminal justice degree focusing on crime scene investigation.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Cash Store
04.2023 - Current
- Ensured data integrity and confidentiality.
- Managed the processing of personal loans.
- Created and executed store metrics for location
- Consistently applied analytical thinking to overcome challenges.
- Ensured accurate cash handling procedures.
Assistant Store Manager
PJ’s Coffee of New Orleans
12.2021 - 01.2023
- Directed team of 15 members.
- Prepared and issued financial statements.
- Facilitated effective internal and external communication strategies.
- Facilitated seamless exchange of information within the organization.
- Promoted external events to increase attendance.
Sales Development Representative
Infinity Energy
05.2020 - 12.2020
- Led team of four in exceeding sales metrics, facilitating solar consultants in achieving one million dollar company goal.
- Achieved consistently high conversion rates.
- Ensured accuracy and consistency in data input.
Election Clerk County of Sacramento (Voter registration and elections)
AppleOne Temporary Staff
02.2020 - 03.2020
- Arranged and sorted voting documents.
- Tracked and maintained records of ballot precincts.
- Ensured timely ballot handling.
Cashier / barista
Specialty’s Bakery and Cafe/ Peet’s Coffee
08.2018 - 08.2019
- Coordinated logistics for catering operations.
- Managed operations to optimize delivery schedules.
- Prepared and served high-quality beverages in a fast-paced environment.
- Handled monetary exchanges while maintaining compliance with policies.
Office Assistant/Sales
Jenny Craig Temporary
04.2018 - 05.2018
- Ensured accurate and timely filing of documents.
- Ensured timely and correct data input.
- Increased awareness of available packaged plans.
- Managed and organized appointment calendars.
- Held responsibility for opening and closing store.
Cashier/Produce Clerk
New Seasons Market
08.2017 - 02.2018
- Supervised point-of-sale processes.
- Designed product layouts to increase sales potential.
- Coordinated logistics for produce arrivals and departures.
Holiday Cashier (Seasonal)
Grocery Outlet
09.2016 - 03.2017
- Managed customer purchases swiftly.
- Arranged merchandise for optimal visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Retail Sales associate/ Supplement Consultant
GNC
08.2015 - 02.2016
- Enhanced customer service by providing knowledgeable product recommendations and personalized support.
- Maintained store appearance through effective merchandising and inventory management practices.
- Monitored inventory levels, conducting regular audits to minimize stock discrepancies and optimize replenishment processes.
- Greeted customers and helped with product questions, selections, and purchases.
- Implemented efficient checkout procedures, reducing wait times while enhancing transaction accuracy for customers.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA06-2027
Google Certificate of Data Analytics -
Google
Remote08-2024
Notary Certification - Notary And Notary Real Estate
National Notary Services
Remote07-2024
High School Diploma -
Santa Clara High School
Santa Clara06.2015
Skills
- Microsoft Excel
- Building high-performance teams
- Data Entry
- Retail Finance
- Notarizations
- Google Data Analytics
- Problem-solving
- Customer service and engagement
- Employee scheduling
- POS systems operations
Timeline
Assistant Store Manager
Cash Store
04.2023 - Current
Assistant Store Manager
PJ’s Coffee of New Orleans
12.2021 - 01.2023
Sales Development Representative
Infinity Energy
05.2020 - 12.2020
Election Clerk County of Sacramento (Voter registration and elections)
AppleOne Temporary Staff
02.2020 - 03.2020
Cashier / barista
Specialty’s Bakery and Cafe/ Peet’s Coffee
08.2018 - 08.2019
Office Assistant/Sales
Jenny Craig Temporary
04.2018 - 05.2018
Cashier/Produce Clerk
New Seasons Market
08.2017 - 02.2018
Holiday Cashier (Seasonal)
Grocery Outlet
09.2016 - 03.2017
Retail Sales associate/ Supplement Consultant
GNC
08.2015 - 02.2016
Bachelor of Science - Criminal Justice
Liberty University
Google Certificate of Data Analytics -
Google
Notary Certification - Notary And Notary Real Estate
National Notary Services
High School Diploma -
Santa Clara High School
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