Makeda George-Moreau
Baytown,TX
Summary
Dedicated professional offering several years of experience. Effective at independently planning and managing diverse business relationships. Proficient in time management with a disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the Director
Harris County District Attorney's Office
Houston, Tx
03.2019 - Current
- Initiated routine and some non-routine correspondence and memoranda.
- Maintained a calendar of appointments for the Director, ensuring that all commitments were met on time.
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
- Prepared correspondence, memos, letters, and reports
- Maintained department procedures and guidelines.
- Developed presentations for board meetings and other key stakeholders.
- Drafted official correspondence on behalf of the Director in accordance with company policies.
- Streamlined processes related to onboarding new employees into executive positions.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed Director's calendar and scheduled meetings, ensuring efficient use of time.
Executive Assistant
Harris County Community Supervision and Corrections Department
Houston, Tx
04.2014 - 03.2019
- Processed financial transactions (cash, money orders, credit card payments) with precision and adherence to departmental procedures
- Supported check clerk and mail room operations, ensuring accurate and timely distribution of documents and payments
- Utilized JIMS and JIMS Legacy systems for accurate data entry and record-keeping, maintaining high confidentiality standards
- Improved data entry processes, reducing entry errors by 20% and increasing overall efficiency
- Collaborated with probation officers and other departments to streamline administrative workflows
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Developed effective filing systems for easy retrieval of information when needed.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Prepared documents for account expenditures and determines expense allocations
- Opened, sorted and routed mail
Store Manager
Joe V's Smart Shop
Baytown, tx
02.2013 - 04.2014
- Developed strategies to maximize sales and profitability
- Assisted customers with inquiries, fostering a supportive shopping environment
- Supported team members in various tasks, including restocking merchandise
- Trained new cashiers on store policies and customer service standards, contributing to a more efficient team
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Established customer service standards and monitored staff compliance.
Education
High School Diploma -
Channelview High School
Associate of Arts - Physical Therapy, Criminal Justice
San Jacinto College
Skills
- Data entry
- Customer service
- Mail handling
- Advanced MS Office Suite
- Typing 75 WPM
- Document Preparation
- Time management expertise
- Performance Tracking
- Calendar Management
- Travel Arrangements
- Executive Support
- Office Administration
- Written and Verbal Communication
- Organized
Timeline
Executive Assistant to the Director
Harris County District Attorney's Office
03.2019 - Current
Executive Assistant
Harris County Community Supervision and Corrections Department
04.2014 - 03.2019
Store Manager
Joe V's Smart Shop
02.2013 - 04.2014
High School Diploma -
Channelview High School
Associate of Arts - Physical Therapy, Criminal Justice
San Jacinto College