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Obtain a permanent position in an administrative setting where I can maximize my ability to communicate effectively with all levels of staff, incorporate my organizational and computer literacy skills, apply my extensive customer service and teamwork experience along with my quality focus, problem solving and phone skills.

Proficient customer service representative with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker. Polite and professional Contact center agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Focused on improving call center times and quality of service with data-driven and hands-on approach. Attentive to customer behaviors and preferences and knowledgeable about teaching representatives to maintain good control and enhance customer satisfaction. Good recordkeeping and report writing abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Determined and diligent Graduate from the University of King Abdulaziz, majoring in Information Systems, Decision Support track.
Eager to contribute the team success through handwork, attention to detail, and excellent leadership skills. Interested in developing web apps and analyzing data and making decisions based on tools such as excel. Moreover, training models to make predictions using Google cloud. Capable of learning new frameworks and processes, adaptable to circumstances and challenges. Fast learner, good negotiator, presenter, and demonstrate leadership skills along with problem-solving abilities.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Makeda Gordon

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Call Center Agent

Merchandiser

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Certification - EKG & Phlebotomy

High School Diploma - undefined

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Call Center Agent

Merchandiser

High School Diploma - undefined

Certification - EKG & Phlebotomy

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