Ma’Kel Mayes
Dragon Industrial Wrap
Beaumont,TX
1
Certification
5
years of professional experience
Excelling in customer service and team collaboration. NCCER Safety Certified and skilled in hand and power tools, I effectively trained new employees and optimized workflow, enhancing guest satisfaction. Committed to safety awareness, I consistently ensured compliance with operational protocols and maintained high standards in fast-paced environments.
Work History
Assistant Technician
2 Years 1 Month- Assisted in installation of industrial wrap systems, ensuring compliance with safety standards.
- Completed basic and semi-skilled work with little or no oversight.
- Picked up, delivered and organized parts for customers and specific jobs.
Security Officer
7 Months- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols and inspections to identify potential security risks.
- Provided exceptional customer service while interacting with staff and visitors.
- Documented daily activities, incidents, and irregularities in detailed reports.
- Trained new security personnel on operational protocols and emergency response procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Chick-fil-A Team Member
2 Years 4 Months- Collaborated with team members to ensure smooth workflow during peak hours.
- Assisted in training new team members on operational procedures and customer service protocols.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new employees on operational procedures and customer interaction protocols.
- Managed inventory levels, restocked supplies, and ensured product availability for customers.
- Resolved customer complaints promptly, maintaining positive dining experiences for patrons.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma
Skills
Hand and power tools
Safety awareness
Customer relations
Attention to detail
Works Well Under Pressure
Heavy lifting
Relationship building
Work Planning and Prioritization
Safety Equipment
Certification
Bottle Watch & Supplied Air Training Certification
3B MEWP Certification
NCCER Safety Certification
Timeline
Assistant Technician
Dragon Industrial Wrap
06.2024 - 07.2026Read More
Security Officer
Allied Universal Security Services
11.2023 - 06.2024Read More
Chick-fil-A Team Member
Chick Fil A
06.2021 - 10.2023Read More
West Brook High School
High School Diploma
Read More