Makela Allen
Savannah
Summary
Customer service professional with 3 years of experience at Walmart, adept at resolving inquiries to enhance satisfaction and foster loyalty in a competitive retail environment. Proficient in data analysis, problem solving, and time management, leveraging these skills to improve customer interactions and operational efficiency. Committed to applying analytical skills and a results-driven approach to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
EDV Driver
Amazon
Savannah
06.2025 - 01.2026
- Delivered goods promptly and safely to designated locations.With great customer service
- Maintained vehicle cleanliness and performed routine inspections.
- Collaborated with dispatchers to optimize delivery routes.
Customer service
Walmart
Savannah
01.2022 - 04.2025
- Resolved customer inquiries promptly, enhancing satisfaction ratings and fostering loyalty in a competitive retail environment.
Representative
Childcare
Jesup
02.2020 - 10.2021
Education
high school diploma -
Jenkins High school
Savannah, GeorgiaSkills
- Data Analysis
- Problem Solving
- Time Management
Timeline
EDV Driver
Amazon
06.2025 - 01.2026
Customer service
Walmart
01.2022 - 04.2025
Representative
Childcare
02.2020 - 10.2021
high school diploma -
Jenkins High school