Summary
Overview
Work History
Education
Timeline
Generic

Makena Gabbidon Wilmot

Cambria Heights

Summary

Talented professional manager seeking to fill an executive role.

Experienced Case Manager Supervisor with expertise in delivering culturally sensitive services and ensuring compliance with legal regulations. Skilled in supporting refugees, asylum seekers, and migrants through trauma-informed care, legal guidance, and collaboration with multidisciplinary teams. Strong communicator focused on improving client outcomes through comprehensive support.

Overview

5
5
years of professional experience

Work History

Case Manager

Platinum community care
08.2024 - 03.2025
  • Manage and evaluate staff performance, ensuring compliance with immigration laws and procedures
  • Supervise case management teams to deliver culturally sensitive, trauma-informed services to refugees, asylum seekers, and migrants
  • Provide expert guidance on immigration regulations, benefits, and entitlement programs
  • Maintain accurate documentation and utilize data to track and assess case progress
  • Effectively communicate with diverse populations, collaborating agencies, and community professionals

Case Manager

DHS Jennifer Temps / Sanctuary Project
04.2023 - 07.2023
  • Managed daily operations in collaboration with hotel, security, and military teams to ensure optimal service delivery and client safety
  • Supervised shelter staff responsible for culturally sensitive assessments and client referrals
  • Managed site operations, maintained client rosters, and ensured service standards compliance
  • Assisted immigrants with the asylum process and supported their integration into the U.S
  • Provided guidance on legal procedures and connected clients with housing, healthcare, and education services

Clinical Data Coordinator

Jennifer Temps / New York State Department of Health
03.2020 - 02.2022
  • Documented vaccination eligibility and requirements in compliance with state and federal regulations
  • Supported multidisciplinary teams in research activities, offering consultation to clinical leads and support staff
  • Operated data systems, designed workflows, and participated in quality assurance initiatives
  • Maintained and updated the CDMS database in alignment with NYS bureau of immunization policies

Education

High School Diploma -

Mary Mount High School
St. Mary
07.2022

Diploma -

Oracabessa Primary School
St. Mary
07.2017

Timeline

Case Manager

Platinum community care
08.2024 - 03.2025

Case Manager

DHS Jennifer Temps / Sanctuary Project
04.2023 - 07.2023

Clinical Data Coordinator

Jennifer Temps / New York State Department of Health
03.2020 - 02.2022

High School Diploma -

Mary Mount High School

Diploma -

Oracabessa Primary School

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Makena Gabbidon Wilmot