Overview
Work History
Education
Skills
Timeline
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Mustafa Al Taweel

Laguna Niguel,CA

Overview

1
1
year of professional experience

Work History

Case Manager

Crockett Law Group
11.2024 - Current
  • Independently manage all stages of 150+ personal injury cases, from intake to resolution and proactive client communication with bi-weekly outreach
  • Lead a team of Case Assistants, delegating tasks and conducting bi-weekly meetings focused on performance, problem-solving, and enhance efficiency.
  • Ensure continuity of client medical care by coordinating treatment plans aligned with their injuries and maintaining consistent follow-ups with medical providers and clients.
  • Developed highly effective detailed demand packages, resulting in an 85% success rate in securing settlements before litigation.
  • Strategically identify key moments for "soft demand" by evaluating injury severity and policy limits, leading to more efficient case resolutions.
  • Highly proficient in CasePeer legal CRM, utilizing its features to optimize case tracking, communication, and document management, resulting in increased operational efficiency.

Case Manager

NordeanLawAPC
01.2024 - 11.2024
  • Coordinating and managing a caseload of personal injury clients, ensuring timely progression of cases through the legal process.
  • Conducting initial client intake interviews, gathering pertinent information and documents to assess case viability and maximize settlement outcomes.
  • Increased case efficiency by 30% through the implementation and utilization of Casepeer as a CRM, streamlining case management processes and improving communication between team members.
  • Developed and maintained relationships with referral sources, including medical professionals, insurance agents, and other attorneys, resulting in a 25% increase in client referrals.

Education

Bachelor of Science - Business Administration; Organizational Management

Kansas State University
Manhattan, KS
07.2021

Skills

  • Microsoft Suite
  • Effective communication
  • Leadership
  • CRM systems

Timeline

Case Manager

Crockett Law Group
11.2024 - Current

Case Manager

NordeanLawAPC
01.2024 - 11.2024

Bachelor of Science - Business Administration; Organizational Management

Kansas State University

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Mustafa Al Taweel