Makena Kaufmann
Woodland Park ,CO
Summary
Adept at maintaining impeccable sterilization standards and offering top-notch chairside assistance, I significantly enhanced patient care and satisfaction at Dr. Stephenie Hedstrom's office. My expertise in infection control and personable communication skills contributed to a clinic renowned for excellence, with a notable increase in patient retention.
Beyond my dental assisting knowledge, I understand how to use Microsoft excel for both generic and statistical use. I am also skilled at communicating with people in a clear and direct manner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dr. Stephenie Hedstrom
05.2020 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Verified patient insurance eligibility and benefits.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Building Maintenance Worker
Lee Taylor
05.2023 - 08.2023
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Provided training to new hires on proper maintenance procedures, fostering teamwork among the staff members.
- Streamlined work order processes, enabling a quicker response time to address maintenance issues.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Education
Associate Of Arts - Business
Pikes Peak Community College
Colorado Springs, CO05.2024
Skills
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Infection control proficiency
- Patient relations
- Impression taking skills
- Dental material handling
- Sanitation protocols
- Restorative procedures
- Oral surgery assistance
- Inventory management
- Dental staff assistance
- Dental staff support
- Endodontic procedure assistance
- Restorative dentistry
- Complex Problem-solving
- Personable communication
- Instrument sterilization
- Treatment room preparation
- Instrument tray preparation
- Disinfection and sterilization
- Customer service
- Four-handed procedures
- Teamwork and collaboration
- Instrument selection
Certification
Microsoft Word, Microsoft PowerPoint, Outlook, and Microsoft Excel
Timeline
Building Maintenance Worker
Lee Taylor
05.2023 - 08.2023
Dental Assistant
Dr. Stephenie Hedstrom
05.2020 - Current
Microsoft Word, Microsoft PowerPoint, Outlook, and Microsoft Excel
Associate Of Arts - Business
Pikes Peak Community College
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