Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makena Walker

Vista,CA

Summary

Experienced retail worker with strong problem solving and communication skills. Adept at handling transactions, providing sufficient customer service, and keeping a clean and safe workspace. Firm focus on fostering positive colleague and customer connections, and a commitment to team collaboration.

Overview

2
2
years of professional experience

Work History

To-Go Cashier/Food Runner

Bully's Sports Bar & Grill
05.2024 - 09.2024
  • Used POS system to process sales, returns, and exchanges.
  • Operated cash register in order to complete purchases and help customers join reward programs.
  • Restocked and organized merchandise.
  • Reconciled cash drawer at start and end of each shift, ensuring accurate accounting and resolving discrepancies.
  • Performed daily maintenance tasks such as sweeping, sanitizing counters, discarding cardboard, bussing tables, and creating an overall inviting atmosphere for customers.
  • Recorded and collected all credit/cash transactions daily in order to finalize close outs.
  • Recorded all customer compensation, employee discounts, and voids in order to finalize close outs.
  • Counting and summarizing daily revenues in order to finalize close outs.
  • Handled and allocated cash tips amongst crew members.
  • Collaborated with the kitchen staff and servers, learned the floor/table numbers, and ran food.
  • Adhered strictly to food safety guidelines while handling and transporting food items.

Restaurant Hostess

The Draft Restaurant and Sports Bar
09.2022 - 12.2023
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Managed reservations and waitlists effectively, accommodating special requests and ensuring accurate guest counts.
  • Checked in with servers to confirm preparedness before seating customers.
  • Completed daily side work and opening and closing duties without fail.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored food and beverage supplies, assisting with restocking when needed, and completing other preliminary tasks.
  • Communicated openly with staff during peak hours to ensure customer satisfaction and minimize wait time.
  • Adhered strictly to food safety guidelines while handling and transporting food items.

Education

High School Diploma -

Rancho Buena Vista Highschool
1601 Longhorn Dr, Vista, CA 92081
06-2023

Skills

  • Customer service
  • Work ethic and integrity
  • Problem-solving
  • Fast learner
  • Situational awareness
  • Team building

Timeline

To-Go Cashier/Food Runner

Bully's Sports Bar & Grill
05.2024 - 09.2024

Restaurant Hostess

The Draft Restaurant and Sports Bar
09.2022 - 12.2023

High School Diploma -

Rancho Buena Vista Highschool

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Makena Walker