Makenna Applegate

• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Ensured security of financial assets with proper handling and storage of cash reserves.
• Resolved customer disputes calmly and professionally, utilizing effective communication skills.
• Participated in regular staff meetings to discuss process improvements for efficient workflow and enhanced customer experience.

Assisted with general and specialty dental procedures. Prepared treatment rooms and arranged instruments and materials for procedures. Captured high-quality digital radiographs and panoramic X-rays. Performed sterilization and disinfection of instruments. Provided chairside support while ensuring patient comfort.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
• Maintained clean and organized workstations, adhering to strict health and safety guidelines.
• Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.