Makenna Colbert
Charlotte,NC
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Sweet Thangs
Forest City, North Carolina
03.2022 - 05.2023
- Greeted customers and provided menu information.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Operated cash register to collect payments from customers.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Checked expiration dates on products to ensure freshness.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Discarded expired products immediately according to company policy.
- Informed management of low stock items prior to running out completely.
- Performed opening duties such as setting up dining areas and preparing condiments.
- Followed proper sanitation guidelines when handling food products.
- Served and scooped ice cream, following sizing specifications.
Education
Associate of Applied Science - Nursing
University of North Carolina At Charlotte
Charlotte, NC05-2028
Associate of Science - Science
Isothermal Community College
Spindale, NC05-2024
High School Diploma -
Rutherford Early College High School
Spindale, NC05-2024
Skills
- Cash register
- Order Taking
- Sanitation Procedures
- Inventory Monitoring
- Customer Service
- Teamwork
- Cleaning and organization
- Cash Drawer Balancing
- Order Preparation
- Stage Performance
- Physical Conditioning
- Dance development
- Audition preparation
- Competition Preparation
- Audience Engagement
- Class Management
- Discipline
- Dance Choreography
- Dancing skills
- Confidence building
- Flexibility exercises
- Team representation
- Goal Setting
- Reliability
- Time Management
- Professionalism
Affiliations
- Competitive Dancer
- Cheerleader
- Baby sitter
Accomplishments
- Team before self award in cheerleading
- Graduated high school with honors
- Went to an early college in high school
Timeline
Ice Cream Server
Sweet Thangs
03.2022 - 05.2023
Associate of Applied Science - Nursing
University of North Carolina At Charlotte
Associate of Science - Science
Isothermal Community College
High School Diploma -
Rutherford Early College High School
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