Makenna Lovelette
Customer Service
Enosburg Falls,VT
Summary
Adaptable, detail-oriented professional with experience in content creation, customer service, and records support. Known for strong audience engagement, email communication, and teamwork, with a track record of creating brand-focused content and supporting efficient operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Social Media Content Creator
Anna Maria College
Paxton, Massachusetts
08.2024 - 05.2026
- Created engaging social media content highlighting Anna Maria College events, programs, and campus life.
- Built a content strategy to support follower growth and stronger social media engagement.
- Wrote captions that aligned with Anna Maria College's brand voice, resonating with the student audience.
- Collaborated with staff to collect story ideas and obtain content approval.
Receptionist
A.C. Hawthorne
Burlington , VT
06.2025 - 01.2026
- Managed multi-line phone system, directing calls to appropriate departments to ensure timely communication.
- Sorted, collected, and distributed incoming mail and deliveries to facilitate efficient operations.
- Supported staff by typing letters, filing documents, and scanning and copying records to maintain organized workflows.
Food Service Worker
Mother Hubbards
Swanton, Vermont
06.2022 - 02.2023
- Coordinated preparation of meals, side dishes, and beverages to ensure timely service at Mother Hubbard's Food Service Operations.
- Managed opening and closing procedures, preparing workstations with needed supplies for service readiness.
- Maintained clean, sanitized work areas, equipment, utensils, dishes, and silverware to support food safety standards.
- Replenished ingredients and supplies at serving stations to maintain consistent service flow.
Education
High School Diploma -
Enosburg Falls High School
Enosburg Falls, VT06-2024
Some College (No Degree) - Forensic Criminology
Anna Maria College
PaxtonSome College (No Degree) - Criminal Justice
University of Saint Joseph
West Hartford, CT09-2026
Skills
- Attention to detail
- Critical thinking
- Time management
- Organization
- Teamwork and collaboration
- Good Telephone Etiquette
- Problem-solving
- Friendly, positive attitude
- Professional communication
Certification
- Dale Carnegie Leadership Certificate
Timeline
Receptionist
A.C. Hawthorne
06.2025 - 01.2026
Social Media Content Creator
Anna Maria College
08.2024 - 05.2026
Food Service Worker
Mother Hubbards
06.2022 - 02.2023
High School Diploma -
Enosburg Falls High School
Some College (No Degree) - Forensic Criminology
Anna Maria College
Some College (No Degree) - Criminal Justice
University of Saint Joseph