Makenna Matzke
Mt. Pleasant, MI,MI
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Country Square Adult Foster Care Facility
06.2021 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Education
No Degree - Nursing
Mid Michigan College
Mt. Pleasant, MI05.2026
High School Diploma -
Meridian Early College High School
Sanford, MI06.2024
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Engaging personality
- Memory retention
Certification
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- First Aid Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
Timeline
CNA
Country Square Adult Foster Care Facility
06.2021 - Current
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- First Aid Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
No Degree - Nursing
Mid Michigan College
High School Diploma -
Meridian Early College High School
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