Makenna McCuen
Belmont,NC
Summary
Proactive and dedicated, with a proven track record at Bojangles' Famous Chicken 'n Biscuits, I excel in customer service and problem-solving. Mastered multitasking to enhance team efficiency and safety, leading to improved customer satisfaction. Trained new staff, showcasing exceptional teamwork and collaboration skills, while adeptly handling cash and resolving complaints, driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Team Member
Bojangles' Famous Chicken 'n Biscuits
Belmont, NC
05.2023 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Took orders, packaged orders, and processed payments
Education
Associate of Science - Biotechnology
Gaston College
Dallas, NC05.2027
High School Diploma -
South Point High School
Belmont, NC05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
- Cash Handling
- Cleaning
Timeline
Team Member
Bojangles' Famous Chicken 'n Biscuits
05.2023 - 05.2024
Associate of Science - Biotechnology
Gaston College
High School Diploma -
South Point High School