Makenna Nevarez
Madera,CA
Overview
6
6
years of professional experience
Work History
Substitute
Golden Valley Unified School District
01.2023 - Current
- Kept students on-task while assisting them with homework during after school program.
- Create a welcoming environment having one on one time with each student to ensure needs are met.
- Managed behavior effectively, ensuring a safe and respectful atmosphere for all students.
Barista
Starbucks
12.2019 - Current
- Prepare beverages and food products consistently for all customers by adhering to all recipe and presentation standards
- Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating at standard
- Anticipate customer and store needs by constantly evaluating the environment and customers for cues
- Communicate information to manager so that the team can respond as necessary for changing demands.
Front Desk Receptionist
Jorgensen Company
06.2023 - 10.2023
- Greeted guests at front desk while taking the information needed to meet customers needs.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled and coordinated with the correct service department to ensure each customer was well taken care of.
- Handle cash as well as sell fire safety equipment to companies and place large orders as requested.
Commissary Worker
Aramark
06.2022 - 02.2023
- Bag and deliver canteen among the inmates in the county jail.
- Participated in regular training sessions to stay updated, enhancing personal knowledge and skills.
- Assisted new hires on commissary procedures and expectations within the jail.
- Secondary job was overseeing 10-12 inmates in the kitchen who prepared the lunch and dinner for both Madera county jail and Juvenile detention center.
Hostess
Perko's Cafe
11.2018 - 12.2019
- Welcomed guests in a warm and friendly manner
- Monitored the restaurant activity to determine seating and dining flow
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner
- Performed opening and closing duties, as needed
- Helped fellow team members and other departments wherever necessary to maintain positive working relationships.
Education
Diploma -
Madera South High School
Madera, CA06.2017
Skills
- Ability to work in a team environment and follow leadership directives
- Conflict resolution and de-escalation skills
- Ability to work well under pressure
- Ability to multitask, set priorities, meet deadlines, and maintain a high level of performance
- Ability to successfully work independently and solve problems proactively
Volunteer Experience
- Currently serving as a volunteer mentor for youth/teen girls by providing support through role modeling, building relationships through communication and trust, and encouraging positive life choices.
- Lead youth classes within church that facilitate principles of faith, community, and responsibility.
Timeline
Front Desk Receptionist
Jorgensen Company
06.2023 - 10.2023
Substitute
Golden Valley Unified School District
01.2023 - Current
Commissary Worker
Aramark
06.2022 - 02.2023
Barista
Starbucks
12.2019 - Current
Hostess
Perko's Cafe
11.2018 - 12.2019
Diploma -
Madera South High School