Katherine Baez-Cintron
Temple,PA
Summary
Passionate about pursuing a challenging role within a reputable organization to further develop skills and broaden expertise. Eager to seize an opportunity to maximize potential and drive organizational growth.
Overview
16
16
years of professional experience
Work History
Universal Banker
M&T Bank
08.2022 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Certified Tax Preparer
KBC Tax Service
01.2022 - Current
- Prepare Tax Returns
Picker
Amazon
09.2021 - 01.2022
- Pick Customer orders
Finisher
East Penn MFG.
09.2012 - 08.2017
- Production Line
Receptionist• Office Clerk
House of Representative
12.2008 - 05.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Diploma -
Reading High School
Reading, PACertified Tax Preparation -
National Tax Training School
Mahwah, NJ2021
Skills
- Fluent in English
- Fluent in Spanish
- Computer Knowledge
- Expert in Microsoft Products
- Multitask Communication
- Excellent written communication skills
- Excellent verbal communication skills
- Confident speaking abilities
- Articulate speaking abilities
- Professional speaking abilities
- Strong commitment to team environment dynamics
- Ability to contribute expertise
- Ability to follow leadership directives
- Thrive in a team environment
- Work well with others
- Enjoy working as a team member
- Ability to work independently
Timeline
Universal Banker
M&T Bank
08.2022 - Current
Certified Tax Preparer
KBC Tax Service
01.2022 - Current
Picker
Amazon
09.2021 - 01.2022
Finisher
East Penn MFG.
09.2012 - 08.2017
Receptionist• Office Clerk
House of Representative
12.2008 - 05.2012
Diploma -
Reading High School
Certified Tax Preparation -
National Tax Training School
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