Makenna Pearson
Poplar Bluff Regional Medical Center
Fairdealing,MO
7
years of professional experience
Adaptable professional skilled in data entry and time management. Experience in managing patient records and financial transactions, enhancing operational efficiency and ensuring compliance with any policy.
Work History
Receptionist
9 Months- Greeted patients and visitors, creating a welcoming environment.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled appointments, coordinating with medical staff to optimize patient flow.
- Maintained accurate patient records in electronic health record system.
Finance Assistant
9 Months- Assisted in budget tracking and forecasting, contributing to financial planning efforts.
- Processed invoices and payment requests efficiently, ensuring accuracy and timeliness.
- Collaborated with departments to resolve discrepancies in billing and financial reporting.
- Maintained financial records and documentation, supporting compliance with hospital policies.
Financial Assistant
5 Years 4 Months- Managed daily financial transactions, ensuring accuracy and compliance with banking regulations.
- Assisted in preparing financial reports, enhancing departmental efficiency and data accuracy.
- Coordinated with clients to resolve account discrepancies, improving customer satisfaction and retention.
- Streamlined internal processes for document management, reducing retrieval time by implementing digital solutions.
Education
Associate of Science - Accounting
High School Diploma
Skills
Call handling techniques
Patient record management
Attention to detail
Verbal and written communication
Customer/Client relations
Customer and client relations
Patient scheduling
Organizational management
Time management
Timeline
Receptionist
Poplar Bluff Regional Medical Center
11.2025 - CurrentRead More
Finance Assistant
St Bernards Hospital
02.2025 - 11.2025Read More
Financial Assistant
Southern Bank
10.2019 - 02.2025Read More
Twin Rivers High School
High School Diploma
Read More
Three Rivers Community College
Associate of Science from Accounting
Read More