Makenna Smith
Santa Ynez,CA
Summary
Resourceful and dedicated student with excellent communication skills and a commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple extra curricular classes and volunteering events. Well-rounded and professional team player. Client-oriented committed to making clients' dreams come true. Skilled in working with clients, managing risks in work spaces, and flexible avoiding potential problems.
Overview
8
8
years of professional experience
Work History
Sales Representative
HSO Executives
Ventura, CA
11.2023 - Current
- Personal account manager for Frontier internet customers
- Good at providing quality customer care
- Proper accounting and business experience
- Good at providing ongoing support for existing customers by addressing inquiries, resolving issues, and upselling additional products or services
- Established performance standards for sales team members and monitored their progress against those goals
- Assisted customers with placing orders online using various payment methods
- Experience teaching introductory classes for new hires, describing product knowledge, and properly training representatives for the field
Hostess, Busser
Craft House at Courque
Solvang , CA
09.2022 - 08.2023
- Able to easily verify reservations and wait times with customers.
- Good at preparing the restaurant for opening and closing shifts responsibly.
- Greets guests warmly upon arrival, seating them promptly.
- Always strives to maintain a clean and organized dining area.
- Communicates clearly with kitchen staff regarding customer orders.
- Handles cash payments and reconciled daily transactions accurately and responsibly.
- Good at time managing
- Good at organizing storage areas for clean dishes and stocked linens.
- Maintains a friendly attitude towards customers at all times.
- Bussed and reset tables in an orderly fashion with care.
Child Care
Numerous Employers
Various Locations
09.2015 - Current
- Very flexible with scheduling
- Drives children of all ages to appointments, school, and other destinations making it there on time.
- Positive attitude while being understanding with the children.
- Remains alert at all times while caring for multiple children simultaneously.
- Communicates well with parents or guardians about daily scheduling, behaviors, and related issues.
- Provides safe environment for children making sure they feel comfortable and heard.
- Patient with children of all ages.
Pet Sitting
Numerous Employers
Various Locations, California
10.2015 - Current
- Walks dogs on a regular basis.
- Communicates with clients regarding their pet's care needs.
- Takes good care of pets while owners are away.
- Good at giving oral medications in the correct timely manner (if needed).
- Keeps dogs enthused and active with regular play time and time outside.
- Overnight pet sitting.
Education
Senior -
Santa Ynez High School
Santa Ynez06.2023
Real Estate Development
Real Estate Online Licensing
California Skills
- Critical thinking and problem solving
- Microsoft Excel
- Effective Time Management
- Customer Service
- Ability to Work Under Pressure
- Strong Organizational Skills
- Business Intelligence
- Accurate Money Handling
- Proposal Writing
- Project Planning
Timeline
Sales Representative
HSO Executives
11.2023 - Current
Hostess, Busser
Craft House at Courque
09.2022 - 08.2023
Pet Sitting
Numerous Employers
10.2015 - Current
Child Care
Numerous Employers
09.2015 - Current
Senior -
Santa Ynez High School
Real Estate Development
Real Estate Online Licensing