MaKennie Rudd
DoorDash
Alexandria,LA
6
years of professional experience
Resourceful Delivery and Restaurant Management Professional with experience in streamlining operations to enhance customer experiences and reduce wait times during peak hours. Drove revenue growth and improved customer satisfaction through strong client relationships and effective sales strategies. Emphasized teamwork and adaptability to consistently achieve goals in fast-paced environments.
Work History
Delivery Driver
4 Years- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Assisted in maintaining cleanliness and organization of delivery equipment and vehicle.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Assistant Manager
5 Months- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Managed inventory levels, coordinating with general manager to maintain stock availability.
- Trained new staff on operational procedures and customer interaction protocols.
- Collaborated with management to develop strategies for improving overall restaurant operations.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Streamlined order processing system, reducing wait times for customers during peak hours.
Delivery Driver
6 Months- Delivered orders promptly, ensuring customer satisfaction and adherence to service standards.
- Operated delivery vehicle safely, maintaining compliance with traffic regulations and company policies.
- Communicated effectively with customers regarding order status and delivery times.
- Managed cash transactions accurately, providing receipts and handling change efficiently.
- Collaborated with kitchen staff to verify order accuracy before departure for deliveries.
- Adapted quickly to changes in delivery routes to optimize time management and efficiency.
- Provided feedback on menu items and customer preferences to enhance service quality.
Sales Associate
5 Months- Assisted customers in locating products and provided knowledgeable recommendations to enhance the shopping experience.
- Assisted customers in locating products and provided knowledgeable recommendations to enhance the shopping experience.
- Utilized point-of-sale systems effectively for accurate transaction processing and record-keeping.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
DSW Worker
3 Months- Developed individualized support plans based on client needs and preferences, ensuring tailored care delivery.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client progress and provided feedback to support continuous improvement in care strategies.
- Communicated effectively with multidisciplinary teams to coordinate services and address client concerns promptly.
- Fostered a supportive environment through active listening, empathy, and encouragement of clients' personal goals.
- Acted as a liaison between clients, families, and healthcare professionals to ensure clear communication regarding care plans and goals.
Education
No Degree - Elementary Education
High School Diploma
Skills
Order picking and processing
Heavy lifting
Time management
Problem-solving
Schedule optimization
Dependability
Punctuality
Attention to detail
Schedule optimization skills
Dependable and reliable
Vehicle operation
Advanced problem-solving
Timeline
Assistant Manager
Johnny's Pizza House
07.2023 - 12.2023Read More
Delivery Driver
DoorDash
10.2022 - CurrentRead More
Delivery Driver
Dominos Pizza Inc.
04.2022 - 10.2022Read More
Sales Associate
Marshalls & HomeGoods
11.2021 - 04.2022Read More
DSW Worker
Future Expectations
05.2020 - 08.2020Read More
Louisiana State University
No Degree from Elementary Education
Read More
Dodson High School
High School Diploma
Read More