Makensey Bartley
Tompkinsville ,Ky
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
5
5
years of professional experience
Work History
Branch Manager
South Central Bank
Tompkinsville
09.2019 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Bachelor Of Applied Arts - Business
University of The Cumberlands
Williamsburg, KYAssociate Of Applied Arts - Business
Southern Kentucky Community And Technical College
Bowling Green, KY05.2019
Skills
- Branch Operations Management
- Customer Service
Timeline
Branch Manager
South Central Bank
09.2019 - Current
Bachelor Of Applied Arts - Business
University of The Cumberlands
Associate Of Applied Arts - Business
Southern Kentucky Community And Technical College